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1. What does this warranty cover?
Our lifetime warranty covers parts, upper assemblies, and rifles that are referred to as products in our warranty. Any eligible product sold by Keck Arms LLC that becomes defective, will be repaired or replaced at no charge, but will be subject to the conditions of our lifetime warranty. If the products cannot be repaired or replaced, we will offer you a similar item at no charge, which is to be solely determined by Keck Arms LLC. This warranty covers the products against manufacturer’s defects only. It does not cover the replacement or refinishing of parts that are subject to normal wear throughout the lifespan of the products. This warranty covers the products as originally sold but does not extend to products altered or rebuilt after their original purchase, or products used other than for their legal intended purposes. It does not apply to scopes or accessories attached to the products when purchased.
2. What does this warranty not cover?
This warranty does not cover any product which was damaged due to misuse, abuse, neglect, carelessness, accident, alteration, or modification to the product. The warranty does not cover lost or stolen products. The warranty does not cover consequential damages.
This warranty does not cover 80% lowers or any product or part that has been attached to an 80% lower. Using any of our products with an 80% lower will void our warranty.
3. Who is covered?
The warranty applies to only the original purchaser, proof of purchase is required for any product that is covered under our lifetime warranty.
4. How to contact us?
Email us at James@k-arms.com
Alterations & Modifications
Altering and/or modifying parts is dangerous and will void the warranty.
Barrel Information
Accuracy is dependent on multiple factors including bullet weight, powder load, rifling twist, rifling lands, operator technique, etc. Due to all the above factors we cannot guarantee accuracy, and it is not covered by this warranty. In addition, using reloaded ammunition and steel case will void the warranty. Modifying the chamber or barrels voids the warranty. This includes re-reaming of the chamber, re-turning the barrel, and/or re-threading the barrel for attachments.
Shipping
Keck Arms LLC will pay for the return shipping costs for products returned for repair or replacement within 30 days of the date we originally shipped the item. After the 30 period has past, the customer will be responsible for return shipping costs – insured shipping is recommended. Keck Arms LLC will pay for the insured freight back to the customer or the customer’s dealer if the products are defective. If the products are not defective, the customer is liable for return freight to his residence or his dealer. If a part or upper assembly is repaired or replaced, the products may be returned directly to the customer if it was sent from the customer’s address. If a rifle is returned, the customer must take delivery from a licensed FFL dealer. The customer may have additional transfer fees if the gun must be replaced and resent to a dealer. Keck Arms LLC will reimburse the initial transfer fee for guns returned within 30 days of its original shipment date, provided that a receipt for the transfer amount is provided to Keck Arms LLC. Please note that Keck Arms LLC does not ship with a signature required; the customer must call Keck Arms LLC to express his/her intent for the signature requirement. Keck Arms LLC is not responsible for lost or stolen packages.
NOTE: KECK ARMS LLC CANNOT BE HELD RESPONSIBLE FOR DAMAGE TO OUR PRODUCTS BY THE CUSTOMER OR A THIRD PARTY DURING THE INSTALLATION / REMOVAL OF ACCESSORIES, ASSEMBLY OF KITS OR THE APPLICATION OF COATINGS. ANY MODIFICATION OR DISASSEMBLY OF OUR PRODUCTS DONE BY THE CUSTOMER OR A THIRD PARTY WITHOUT FIRST CONTACTING THE TECHNICAL SUPPORT DEPARTMENT OF KECK ARMS LLC MAY VOID PUBLISHED WARRANTY. KECK ARMS LLC’ LIABILITY FOR BREACH OF ANY WARRANTY SHALL BE LIMITED TO REPLACING OR REPAIRING THE NONPERFORMING OR DEFECTIVE GOODS (TO BE DETERMINED AT OUR DISCRETION). WE SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES, DIRECT, INCIDENTAL OR CONSEQUENTIAL.
*Exceptions include Used Products or scratch and dent products. This warranty applies to new products sold after January 1st, 2022. Keck Arms LLC shall make the final determination for any exceptions to this warranty.
PURCHASING FIREARMS ONLINE
It is illegal to ship firearms to anyone not holding an active Federal Firearms License (FFL). For that reason, firearms purchased online will be shipped to an FFL (gun store) near you. We may contact and verify the FFL you select during checkout before we ship your firearm(s). The buyer is encouraged to contact the receiving FFL licensee before purchase.
RETURNS
If you are not satisfied with your purchase, please contact us by email within 15 business days of purchase.
Sales on the following items are final:
Special orders.
Products sold "as is" or "used" or that have been installed or used after receipt.
NFA items.
Illumination devices, electronic sights and optics.
USED FIREARMS
Used firearms may not be returned. All sales are final. Description and photos (if available) are provided by the seller.
GENERAL FIREARM SALES
All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.
All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.
SECURE TRANSMISSION
All information collected during the checkout process is transmitted via industry standard Transport Layer Security (TLS). A Transport Layer Security (TLS) Certificate (or SSL Certificate) creates an encrypted connection between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.
ORDER FULFILLMENT
All orders are shipped promptly from a distributor warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.
ONLINE PRICE & DESCRIPTION ERRORS
Online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.
AMMUNITION PURCHASES
You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations.